tbage Terms and Conditions

Definitions and General Provisions

The following terms are used with specific meanings throughout these Terms:

• "Platform" — tbage's website, mobile version, and all related digital services.
• "User" or "You" — any person who has created an account on the platform or is using the services.
• "Account" — the personal profile registered on the platform.
• "Funds" — money, bonuses, or credits held in the account.
• "Bonus" — any promotional benefit offered by the platform.

These Terms are drafted in Bengali and governed by the legal framework of Bangladesh. If any translation or version in another language is available, the Bengali version shall be considered final.

Eligibility and Age Verification

To use tbage's services, you must meet the following requirements:

• You must be at least 21 years of age. Only those aged 21 or above are permitted to use this platform.
• You have the legal capacity to enter into a binding agreement.
• All information provided in your account is true, accurate, and complete.
• You will not operate more than one account.

tbage reserves the right to temporarily suspend suspicious accounts pending verification. Funds remain safe during verification and normal service resumes once verification is complete.

Account Registration and Security

3.1 Registration Process

To open an account on the platform, you must provide your correct name, a valid mobile number or email address, and a password. Only one account per person is permitted. Attempting to open multiple accounts may result in all accounts being closed and funds being forfeited.

3.2 Login Security

It is your responsibility to keep your account password confidential. If you become aware of any unauthorized use of your account, notify tbage's support team immediately. The user is responsible for all activity carried out on the account.

3.3 Account Suspension or Closure

tbage reserves the right to temporarily suspend or permanently close an account under the following circumstances:

• If false information is provided or identity fraud is detected.
• If any clause of these Terms is violated.
• If there is suspicion of fraudulent activity, manipulation, or bot usage.
• If there are indications of money laundering or suspicious financial transactions.

Deposits, Withdrawals, and Payment Methods

4.1 Deposit Terms

The minimum deposit amount at tbage is ৳300. We accept the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank). Deposited funds are generally reflected in the account immediately.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. All withdrawals are generally processed within 5–30 minutes. Withdrawal requests are only approved via the same method used for the deposit.

4.3 Transaction Limits

tbage reserves the right to review, delay, or reject any transaction for security reasons. Additional verification information may be requested for suspicious or unusual transactions.

Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 100% welcome bonus on their first deposit, up to ৳15,000. For example: deposit ৳1,000 and receive ৳1,000 bonus, giving a total balance of ৳2,000. Or deposit ৳32,000 and receive the maximum ৳15,000 bonus, giving a total balance of ৳47,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25x (on the bonus amount). For example: if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets to withdraw it. Wagering is calculated on the bonus amount only, not on the combined deposit and bonus.

5.3 General Bonus Rules

• A bonus may apply only to specific games or categories — please read the offer details.
• A promotional offer cannot be combined with another offer at the same time, unless stated otherwise.
• tbage reserves the right to cancel a bonus if evidence of fraud or abuse is found.
• Wagering must be completed before the bonus offer expires.
• tbage may make changes to the bonus program at any time.

VIP Program and Loyalty Rewards

tbage's VIP program has three tiers: Bronze, Silver, and Gold. Through regular activity, you can advance to higher tiers.

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.7% weekly cashback and priority support.
• Gold: Up to 1.0% weekly cashback, a personal account manager, and exclusive benefits.

Gaming Rules and Fair Play Policy

7.1 Fair Play Policy

tbage is committed to ensuring fair play. Our games are powered by verified software designed to deliver unbiased outcomes. We work with the world's leading game providers, including Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Microgaming, NetEnt, and Ezugi.

7.2 Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Using automated software, bots, or scripts.
• Exploiting technical errors or bugs to gain an advantage in games.
• Colluding with other players or cheating.
• Operating multiple accounts for the purpose of abusing bonuses.
• Any form of fraudulent financial transaction.

7.3 Technical Issues

If a game result is affected by a technical error, tbage reserves the right to void that round and refund the bet amount. tbage is not responsible for issues arising from internet disconnection.

Restricted Countries and Regions

Users from certain countries or regions where online gaming is completely prohibited under local law are not permitted to use tbage's services. If access is attempted from such an area, the account will be closed and funds returned.

It is your own responsibility to confirm whether online gaming is legal in your area. tbage does not encourage any user to violate local laws.

Privacy and Data Protection

tbage is committed to protecting your personal information. We use SSL encryption technology to keep your data secure. Details on how your information is collected, used, and protected are described on our Privacy Policy page.

Your personal information is not sold to third parties. However, it may be shared in a limited way with trusted partners necessary for operating the service, always within the scope of the privacy policy.

Responsible Gaming

tbage places the highest importance on responsible gaming. Gaming is a form of entertainment, not a solution to financial problems. We provide the following tools to ensure a safe gaming experience for users:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Exclude yourself from the platform for a set period.
• Reality Check: Alert messages after a set period of time.

For more information about problem gaming, visit our Responsible Gaming page. For any support, contact us via 24/7 live chat or email.

Intellectual Property and Copyright

The tbage website, logo, graphics, text, software, and all other content are the intellectual property of tbage. Copying, modifying, distributing, or using them for commercial purposes without tbage's written permission is prohibited.

Game software is the property of the respective game providers (Pragmatic Play, Evolution Gaming, Spribe, etc.) and is governed by their own licenses and terms.

Limitation of Liability and Indemnification

12.1 Limitation of Liability

tbage accepts no liability in the following cases:

• Loss caused by internet disconnection or technical issues.
• Loss arising from third-party sites or services.
• Loss caused by the user's own incorrect information or negligence.
• Service disruption due to unavoidable circumstances (natural disasters, cyberattacks, etc.).

12.2 Indemnification

You agree to indemnify tbage against any losses, claims, or legal costs incurred by tbage as a result of your violation of these Terms or any unlawful activity.

Dispute Resolution

If you have a dispute or complaint, please contact our customer support team first. We aim to resolve all complaints fairly and transparently.

• Live Chat: 24 hours a day, 7 days a week.
• Email: [email protected]

If a resolution cannot be reached through the support team, a request for higher-level review may be made. tbage keeps records of all complaints and aims to provide a resolution within a reasonable time.

Changes to Terms

tbage reserves the right to modify, add to, or remove any part of these Terms at any time. Users will be duly notified of significant changes. Continued use of the platform after updated Terms are published will be considered acceptance of the updated Terms.

The most current Terms will always be available on this page. You are advised to review this page regularly.

Contact and Support

If you have any questions or need clarification about these Terms, please contact our support team:

• Live Chat: 24/7 support in Bengali and English.
• Email: [email protected]

Our support team is available 24 hours a day, seven days a week. Support is provided in both Bengali and English.